Customer 360 – piecing together the consumer puzzle
by
Shifa Salih
There are different approaches to making a puzzle. Some people put together all the edges and then fill in the middle. Some start in a corner and work their way outwards. Others first piece together…
Articles
Holistic: the new normal
by
Shifa Salih
There was a time back in the 1990s when ‘holistic’ was a dirty word in business circles. It was reserved for New Age fanatics and alternative health practitioners. If it turned up in a conversation…
Categories
- Articles (29)
Tags
advanced technology
AI
AI vendor
Augmented Analysis
Augmented Analytics
Augmented Intelligence
CDP
CEP
Churn Prediction
CIO dilemma
Connecting the Dots
Customer 360
Customer Data Platform
Customer delight
Customer Experience
Customer Segmentation
CX
Data Intelligence
data intelligence platform
Enhanced Customer Experience
Event Processing
graph based AI
Graph database
Graph Powered AI
Graph Technology
Holistic solution
Holistic view
Hybrid multi-dimensional recommender system
Locstat
Locstat Systems
Low customer effort
Loyalty Schemes
Machine Learning
ML
next generation capabilities
next generation technology
Operational Insights
Operational Intelligence
Real-time Insights
Recommendation Engine
Recommender Engines
Recommender System
Recommender Systems
Rewards programmes
Software Platform