APPLICATIONS

We Build Custom CRM Alert Systems

Customer relationship management and marketing rely on the marketing team to act quickly to opportunities and at scale as they implement direct communication strategies to drive sales and value for the customer base. Using various business data sources, we can create alert systems for both business operations and customer-facing alerts. 

Creating custom alerts for customers can make all the difference when keeping them informed and making sure their expectations are managed correctly. These could come in the form of alerts that products they've looked at or had in their wishlist or bought previously are now back in stock, on sale or a new version has been launched.  Alerts like these drive personalisation tactics and help bring businesses and customers closer together to drive better customer lifetime value.

As for the business, alerts can create alerts on operations like invoices being overdue, orders running late, supply shortages, stock on hand sitting too long and so much more. These alerts can help identify weaknesses in your supply chain and improve overall business performance. 

If you're interested in improving your CRM strategies via the help of a custom alert system suited to your business, then reach out to us.

Contact us

If you’re looking to leverage the latest in smart technology and data management contact us for a consultation today.

How custom alert systems work

Custom alerts thrive on data, and the more data you can supply, the better the alerts results will be and the granular your focus can become with your rule sets so it can alert you on a host of possible issues or opportunities.

Add data sources

Add both implicit data and explicit data into a Locstat run alert system through API endpoints, CSV import or custom data plugins at lightning-fast speed to fill your engine with the correct data it needs to improve its service.

Speed

Alerts work best when done in real-time as they have the goal of tapping into users current thought process. Use Locstat alert systems to increase your customer satisfaction and spending with AI-powered recommendations.

Deep learning

Locstat's alert system uses machine learning, and deep learning algorithms recommend content and product to your visitors as per their taste and preference with unmatched accuracy.

Product variations

Our alert system can perform its service using information from a host of internal and external data sources. This allows you to create alerts for customers, alerts for buyers, alerts for finance, alerts for the warehouse, marketing and other business operations.

Applications

Alert system integrates with a range of marketing tools from directly into a website and mobile app to marketing tools like Email or SMS service. These integrations help to get the right information in front of the right customer or decision maker at the right time.

Features provided by Locstat

When you sign up to Locstat you will have access to a host of data capturing, data processing and user data capturing features. You are free to choose the feature sets that apply to your business and ensure that your data is accurately captured, attributed and analysed for improved performance and more in-depth insights. 

We currently provide our clients and subscription holders with the following benefits.

Event Source & Data Input Layer

  • Databases
  • Message queues – RabbitMQ, MQTT, ActiveMQ, Apache Kafka
  • Locstat DarkMatter sensor data bus
  • Sensors & Devices
  • Locstat App Framework
  • API Framework

Data Processing & Orchestration Layer

  • Linearly scalable big data storage
  • Graph database
  • Streaming analytics
  • Machine learning framework
  • Geospatial processing engine

Complex Event Processing Layer

  • Computation oriented CEP
  • Detection oriented CEP
  • Rules-engine
  • Machine learning
  • Alerting system
    • SMS
    • email
    • Message services/BPM

User Interface Layer

  • Various User Interfaces
    • 2D & 3D Geospatial Interface
    • Graph Visual Analytics
    • Dashboards
  • Integration to 3rd party visual interfaces

The latest news

Find out more about what we’re up to at Locstat, the latest developments to our core products and services as well as staying up to date with industry news and trends.